Aq99 com takes the privacy of your personal information extremely seriously. This policy is written in plain English so you can clearly understand what data we collect and how we use it.
Every piece of your information on the aq99 com platform is handled securely, transparently, and responsibly.
All your data on aq99 com is secured with 256-bit SSL encryption. Your login details, payment information, and personal data are never visible to any third party.
Your personal information is never sold to advertisers or third parties. aq99 com only uses the data necessary to provide its services.
You can view, update, or delete your stored data at any time. aq99 com gives you complete control.
All user data is stored on secure, encrypted servers. Regular security audits are conducted to ensure data protection.
You can opt out of marketing emails or notifications from aq99 com at any time. We do not send unnecessary messages.
Aq99 com's privacy policy is written in clear, straightforward language. We have no hidden terms. You will be notified in advance of any changes.
Aq99 com (hereinafter referred to as "we" or "the Platform") is a trusted online gaming platform for players in Bangladesh. We believe that protecting the privacy of your personal information is one of our most important responsibilities.
This Privacy Policy explains what information aq99 com collects, how it is used, who it is shared with, and what rights you have over your data. We always aim to communicate clearly and plainly, so you can use aq99 com with complete peace of mind.
Important: By registering on or using aq99 com, you are deemed to have accepted this privacy policy. If you do not agree with the policy, we recommend that you do not use the platform.
Aq99 com only collects the information necessary to provide you with its services. We never ask for excessive or unnecessary data. A detailed breakdown of the information collected is provided below:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Mandatory |
| Contact Information | Email address, mobile number | Mandatory |
| Account Information | Username, password (encrypted) | Mandatory |
| Financial Information | Payment methods, transaction history | Mandatory |
| KYC Documents | NID/passport photo, proof of address | Under specific circumstances |
| Technical Information | IP address, device type, browser | Automatic |
| Gaming Information | Bet history, game preferences, session duration | Automatic |
Beyond the information listed above, aq99 com does not collect any other personal data. We never collect sensitive information such as your religion, political views, or ethnic background.
Aq99 com collects your information in several ways. Each method is fully transparent and based on your consent:
Commitment to Transparency: aq99 com never collects your data without your knowledge or consent. You are informed at every point of data collection.
Aq99 com uses your information solely for the purposes listed below. Your data is never used for anything additional or unrelated:
Aq99 com never sells your personal information. However, in certain circumstances, limited data may need to be shared with trusted partners:
What never happens: aq99 com never sells or transfers your data to advertising companies, data brokers, or unrelated third parties.
All partner organizations are contractually bound to uphold our privacy standards. They may only use the information received for the specific purpose it was shared, and for no other use.
Aq99 com uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
You can disable cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the website.
Aq99 com follows industry-standard technologies and practices to protect your information. Our security measures are structured across multiple layers:
In the Event of a Data Breach: In the event of a security breach, aq99 com will notify affected users and the relevant authorities within 72 hours.
Aq99 com does not retain your data longer than necessary. Each type of information has a defined retention period:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial Transaction Records | 7 years as required by law |
| KYC Documents | 5 years after account closure |
| Gaming History & Logs | 3 Years |
| Support Contact | 2 years |
| Cookies & Session Data | 30 days to 1 year (depending on type) |
After the retention period expires, your data is permanently deleted or fully anonymized so that you can no longer be identified.
As a user of aq99 com, you have several important rights regarding your personal data. We respect those rights and make them easy to exercise:
You may request to know what data we hold about you. Full details will be provided within 30 days.
You can update any incorrect or outdated information. Make corrections through your account settings or by contacting support.
Upon account closure, you may request that your information be deleted, except where retention is required by legal obligation.
You can object to the use of your data for specific purposes, such as opting out of marketing emails.
You may request an export of your data in a machine-readable format.
You may withdraw your consent for marketing or optional data processing at any time.
To exercise these rights support@aq99com.com. We will respond within 30 days.
Aq99 com is intended for individuals aged 18 and above only. We do not knowingly collect or store data from minors.
Age Verification: Age verification is carried out at the time of registration. If a user is found to be underage, their account will be immediately closed and all collected data will be deleted.
If you believe an underage individual is using aq99 com, please support@aq99com.com— and we will act promptly.
Aq99 com may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance:
Continued use of aq99 com after any changes will be considered acceptance of the updated policy. If you disagree with any change, you may request that your account be closed.
For any questions, requests, or complaints regarding our privacy policy, please contact our data protection team:
aq99 com Data Protection Team
Email: support@aq99com.com
Website: aq99com.com
Response time: within 30 business days
We take every request seriously and do our best to resolve it as quickly as possible. Your privacy is our highest priority.